Rachel Zhou
Rachel Zhou

A product designer in NYC with 5+ years in healthcare + B2B.
I make complex data clear, and clear data compelling.

Product Designer

@

Pulse Analytics

2021 - 2026

New York

Designed and shipped features across 7 analytics dashboards, turning data on 9,000+ oncologists and 89M payer lives into decision-ready insights. Led end-to-end design, from discovery and research through prototyping and usability testing, balancing technical and business constraints. Cut friction in complex data workflows by designing features like bulk operations and inline validation. Built the design system with 30+ reusable components plus core tokens and patterns that sped up the team, held design-engineering consistency, and met accessibility standards.

Product Designer

@

Pulse Analytics

2021 - 2026

New York

Designed and shipped features across 7 analytics dashboards, turning data on 9,000+ oncologists and 89M payer lives into decision-ready insights. Led end-to-end design, from discovery and research through prototyping and usability testing, balancing technical and business constraints. Cut friction in complex data workflows by designing features like bulk operations and inline validation. Built the design system with 30+ reusable components plus core tokens and patterns that sped up the team, held design-engineering consistency, and met accessibility standards.

Product Designer

@

FCB Health

2021

New York

Delivered product launch websites for pharmaceutical leaders Pfizer and Genentech, using rapid iterations to balance stakeholder requirements with user needs. Built scalable and accessible design systems with WCAG compliance and responsive design patterns for multi-device experiences with detailed developer handoff documentation.

Product Designer

@

FCB Health

2021

New York

Delivered product launch websites for pharmaceutical leaders Pfizer and Genentech, using rapid iterations to balance stakeholder requirements with user needs. Built scalable and accessible design systems with WCAG compliance and responsive design patterns for multi-device experiences with detailed developer handoff documentation.

UX Designer

@

Deustch

2019 – 2020

New York

Revamped experiences for multiple Johnson & Johnson brands’ websites, redesigned navigation architecture and search functionality while creating cohesive visual identities that improved user engagement and product discoverability.

UX Designer

@

Deustch

2019 – 2020

New York

Revamped experiences for multiple Johnson & Johnson brands’ websites, redesigned navigation architecture and search functionality while creating cohesive visual identities that improved user engagement and product discoverability.

Skills

Product design

UX research

Interaction design

Design systems

Prototyping

User flows

Usability testing

Visual design

Information architecture

Education

Education

MS in Experience Design

2017 – 2019 · Virginia Commonwelth University

BA in Graphic Design

2013 – 2017 · Virginia Commonwelth University